what our customers say about us
ROB & LINDA
Linda and I want to thank Mr. Llafet for his kindness and excellent customer service working with us in testing and ultimately purchasing a beautiful Baldwin piano. His gracious and gentle approach reviewing inventory and explaining specific facts about each piano we examined made working with and purchasing a piano from PPC delightful and fun.
When I began to study piano after my retirement in 2006, I was a complete novice to the world of pianos. Mitch Paola and Brenda Kell at Portland Piano Company have provided me solid advice and guidance from my initial rental of a small upright piano to my purchase of an incredible Fazioli grand piano. Without exception, my experiences with…
They found the perfect used piano for my family and treated me like I was buying their top of the line Grand. Much better value than I found on Craigslist…PP stands behind their merchandise, they tune it, arrange delivery, the works! I love the fact they are locally owned. Nice people. Great value.
HIROSHI, IRENE, RAY and JAY
I just wanted to send a quick note to thank you for the wonderful experience of finding our piano! Some say buying a used piano is like buying a used car… I could see that to some extent but my experience with you was just great; very educational and entertaining! I really enjoyed learning about different characters of pianos by trying them but it also became somewhat overwhelming…
I purchased an exquisite grand piano from Portland Piano. It was a very pleasant experience and easy transaction all around, and the after-sales service has been superb. Portland Piano carries most of the best brands in the world (and probably the best brand in the world). PP is as top-notch as its pianos! Thank you, Brenda and Mitch, for being so pleasant and accommodating.
Thank you so much for the excellent customer service. My family bought a self-playing large grand piano from your company years ago and it’s made many memories and been a key focal point of joy in our home.